In today's automotive business, customers expect instant answers and digital convenience. Our solution automates your standard communication so that your sales and service team can focus on what makes the difference: first-class advice and personal support.
Discover how our intelligent automation can make your dealership more profitable, efficient and customer-friendly.
The modern car purchase begins online. The biggest challenge is to seamlessly transform this initial digital contact into a personal and convincing on-site experience. Our solution acts as an intelligent bridge between your website and your showroom. We ensure that no information is lost and that the customer feels perfectly looked after at every step of their journey.
Whether test drive request, configurator result or general question - all requests are recorded and qualified centrally, regardless of which channel they come from
The assistant not only books an appointment, but also prepares it. The sales advisor responsible receives all the information about the customer, their wishes and previous communication in advance
The customer journey does not end with the purchase. The same assistant can later remind customers of service intervals and book workshop appointments, which strengthens customer loyalty and increases service sales
Our system is more than just a tool - it is a central platform for intelligent customer management in the dealership. It optimizes the key contact points, from the initial online inquiry to the workshop visit, and ensures efficiency and a first-class customer experience. This allows your team to focus on personal advice and sales.
Incoming requests are automatically assigned to the correct area - whether sales, service or parts service
Systematic collection of feedback after a purchase or service visit to measure and increase your CSI scores
A consistent, high-quality service experience for your customers, whether on the website, via WhatsApp or Messenger
Automated booking of test drives and workshop appointments around the clock for optimum utilization of your capacities
Strengthen customer loyalty with proactive reminders for important service intervals such as MOTs or inspections
Structured recording of customer requirements (model, budget, trade-in) even before the first sales meeting
Join our exclusive webinar to get to know the team and the leading technologies of IT-Qube Technologies live.
