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QUESTIONS & ANSWERS

Frequently asked questions

Find the information you need quickly and easily here. We answer the most important questions about our technology and cooperation.

The path to a solution

Everything to do with ROI, process and partnership

Technology in detail

Technology,
AI & security

It all starts with a free, no-obligation potential analysis. Contact us to arrange an appointment and discuss your goals.

As each solution is configured individually for you, we create a customized offer after an initial analysis with a focus on a measurable ROI.

We combine AI expertise with in-depth business knowledge to offer you a customized and secure solution for your success instead of standard software.

FOR DECISION MAKERS

Everything to do with ROI, process and partnership

We develop intelligent solutions that automate your day-to-day communication and administrative tasks. Our AI assistants enable companies to increase their efficiency and regain valuable time for the essentials.

Our solution can be flexibly adapted to any industry in which successful customer communication makes the difference. However, our core principle is: instead of a standard solution for your industry, we provide you with a customized configuration that is precisely tailored to your company's unique processes.

The cost savings are achieved through several factors: relieving employees of routine requests, reducing revenue losses by guaranteeing that all requests are processed and avoiding errors in manual data transmission.

This is precisely one of our core tasks. Our assistant takes over the most predictable routine tasks - such as answering FAQs or booking appointments - giving you the freedom to use your employees for proactive and revenue-generating activities. We help you turn idle time into growth.

Yes, this is a huge untapped potential. Our assistant can work proactively with your customer base: It can automatically remind you of upcoming appointments (e.g. annual maintenance, the next meeting), inform you of new attractive offers and thus significantly increase customer loyalty and sales per existing customer.

Today's customers expect immediate responses. If a potential customer visits your website at night or on the weekend and doesn't get an immediate response, they often turn to the nearest competitor. Our 24/7 assistant intercepts these inquiries, qualifies them and ensures that you have a lead ready for further interaction the next morning - not a missed opportunity.

As each of our solutions is customized to the unique processes of our customers, we do not use standard price lists. Our pricing model consists of a one-time fee for setup and a monthly fee for service. Our ultimate goal is to ensure that you get a measurable and rapid return on your investment.

Our collaboration follows a structured, three-stage process.

Step 1: Free initial consultation In an initial, non-binding consultation, we get to know your company and your main objectives.

Step 2: Process audit & solution blueprint (fee-based workshop) In this fee-based audit, we analyze your workflows and create a detailed solution blueprint. This investment will be fully credited to you when you order the full solution.

Step 3: Individual offer and implementation Based on the results of the audit, we prepare a customized offer for implementation.

FOR TECHNICAL TEAMS

Technology, AI & security

Unlike simple, script-based bots, our assistants understand the context of the conversation and extract precise answers from your knowledge base. They solve real business tasks - from making appointments to qualifying potential customers - instead of just responding to keywords.

No, not at all. You don't need to be an expert, because that's what we're here for. Our process was developed to save you all the complexity. We take care of all the technical implementation and configuration. You tell us your business goals - and we achieve them for you with our technology.

No, on the contrary: our goal is to empower people. The AI assistant takes the routine off your hands so that your employees can concentrate on the challenging and valuable tasks where human expertise is irreplaceable.

Our architecture is based on modern frameworks. We use open source solutions for natural language processing. To guarantee precise answers, we also rely on models that draw relevant information directly from your knowledge database.

Yes, absolutely. Our solution is fully GDPR compliant. It is hosted on highly secure servers in Germany and uses end-to-end encryption to ensure the integrity of your data at all times.

They act strictly in accordance with the rules and processes that you define. If an inquiry is outside their area of responsibility, their primary task is to classify the call correctly and forward it immediately to the responsible employee.

Your question has not been answered?

Do not hesitate to contact us directly. We take time for you and your goals.