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Modular product structure with representation of the connections.

The illustration shows how the modules are integrated into the structure of our product and the connections between them.

Module overview: Brief description of all components

This guide provides a brief overview of each module in our product. We explain the main functions and tasks to help you better understand their role in the overall architecture.

Instructions for configuring the individual modules

Verification process for configured modules

Verification procedure and important notes

INSTRUCTIONS

Registration with Bitrix24

Instructions for logging in to Bitrix24 in the browser

Setting up a SIP telephone.

Connect SIP telephony with CRM and call your customers directly from the contact card with one click.

Setting up an application for sending SMS from the CRM "Bitrix24"

With the MessageBird service, you can set up the automatic sending of SMS messages without leaving the CRM system.

1. first steps with CRM Bitrix24

Automated possibilities of CRM "Bitrix24" for companies.

2. sending SMS to the customer from the CRM (MessageBird app)

How to use the MessageBird app and send SMS from the CRM Bitrix24.

3. send a letter

How to use e-mail dispatch from the CRM

Set up CRM "Bitrix24": Custom fields

Adding and using custom fields in Bitrix24

Bitrix24

FURTHER INFORMATION

Working with leads in Bitrix24

The term **lead** refers to an initial contact with a customer who is not yet ready to buy but has left their details.

Overview

IMPORTANT information for the product demonstration

Phone numbers
Link to the Telegram bot
Account data (login/password)

Overview

IVR for product demonstrations

This section describes a test version of IVR (interactive voice menu).

Overview

Description of the PBX Workday Verification System

With this system, you can improve the organization of workflows and increase the efficiency of collaboration with customers via the telephone system.

Overview